Connect Front-Office to Back-Office

The need

My sales tools and my back-office tools live in different worlds. Every event that starts in one needs to end up in the other, and today that handoff is held together by manual data entry, CSV exports, scheduled jobs and brittle scripts that break every time a tool updates.

You hear it from operations leads, from finance, and from the engineer who has quietly maintained the glue script for two years. The front of the house and the back of the house run on different software, and the integration is somebody's part-time job.

Where it shows up

• A sale on Magento becomes an order in Soft1, a picking task in the WMS, a courier voucher, an invoice transmitted to ΑΑΔΕ, a status update to the customer, and a row in the BI dashboard.
• A CRM lead provisions an account in the eCommerce platform and a customer record in the ERP.
• A courier return updates the WMS, refunds through finance and notifies the customer.

Different teams own each tool. None of them want to migrate.

What EXN does

EXN acts as the connective tissue between the front-office half (eCommerce, marketplaces, CRM) and the back-office half (ERP, WMS, finance, fulfillment). One canonical model that every tool maps to.

Your existing ERP stays the central source of truth; EXN orchestrates around it rather than replacing it.